On October 19, Missouri Attorney General Chris Koster filed a federal lawsuit in the United States District Court for the Eastern District of Missouri against Charter Communications, Inc., alleging violations of federal and state telemarketing and “do-not-call” laws.  Koster claims that his office received 350 complaints from consumers “about harassing practices by Charter’s telemarketers

Lessons Learned and Best Practices in an Era of Heightened Government Scrutiny for the Industry October 29-30, 2015 – The Carlton Hotel – New York City We are pleased to announce that David N. Anthony, Partner at Troutman Sanders, will present “Protection of Consumer Financial Information Including Consumer Financial Privacy (FCRA and GLBA) Plus

On September 11, Virginia Attorney General Mark Herring announced a crackdown on Virginia’s car-title loan industry.  Car-title loans are made to borrowers who sign over their car titles as collateral, and are commonly made to individuals with poor credit histories in need of fast cash.  Herring claims that such loans “are trapping a lot of

The FTC announced the federal and state regulators attending its second “Debt Collection Dialogue” in Dallas will be answering questions from industry members and others who attend the event, including questions about how regulatory enforcement actions are investigated and pursued.

Questions for the FTC and panelists may be submitted by email to questions-debtcollectiondialogue-dallas@ftc.gov,

The next “Debt Collection Dialogue” with the Federal Trade Commission is scheduled to occur in Dallas on September 29, 2015.  It is the second of three such planned events.  Representatives will discuss enforcement actions, consumer complaints, compliance issues, industry best practices, and the process for regulatory enforcement investigations and actions.  The panel will include Commission

As previously discussed in our June 15 post titled “New York DFS Clarifies Debt Collection Requirements,” the Federal Trade Commission co-hosted the first “Debt Collection Dialogue” in Buffalo, New York, together with the New York Attorney General’s Office.  As part of that event, FTC Bureau of Consumer Protection Director Jessica Rich and

On July 7, 47 state attorneys general signed onto a multistate letter to the U.S. Congress emphasizing the importance of maintaining states’ authority to enforce data breach and data security laws, and their ability to enact laws to address future data security risks.  

The letter to Senate Majority and Minority Leaders, Mitch McConnell and Harry

Expert strategies for in-house and outside counsel on navigating class actions, litigation, and government enforcement actions and examinations in the consumer finance industry

Monday, July 27 to Tuesday, July 28, 2015

The Omni Hotel on the Magnificent Mile, Chicago, IL

On behalf of Troutman Sanders you will receive a discount off the standard registration cost

The FTC and Florida Attorney General Pam Bondi obtained an ex parte temporary restraining order from the United States District Court for the Middle District of Florida on June 22, temporarily halting several Orlando-based companies from allegedly making illegal robocalls designed to trick consumers nationwide into paying for “worthless credit card interest rate reduction programs.”

On June 23, West Virginia Attorney General Patrick Morrisey announced that he had reached a settlement with Dominion Management Services, a vehicle title loan company that does business as CashPoint.  The agreement will result in CashPoint forgiving about $2.36 million in consumer loan debt, and releasing liens on hundreds of titles of vehicles owned by