In this special crossover episode of Regulatory Oversight and The Consumer Finance Podcast, Chris Willis, Stefanie Jackman, and Mike Yaghi discuss California Governor Gavin Newsom’s appointment of former CFPB Director Rohit Chopra to lead the state’s newly created Business and Consumer Services Agency (BCSA).
As we reported in December 2025, New Jersey’s Division on Civil Rights (DCR) adopted what its Attorney General described as the “most comprehensive state-level disparate impact regulations in the country” under the New Jersey Law Against Discrimination (LAD). Those rules, effective December 15, 2025, codify a broad burden-shifting framework for disparate impact claims across housing, lending, employment, public accommodations, and contracting, and include specific guidance on liability arising from the use of artificial intelligence and automated decision-making tools. Now, the Mortgage Bankers Association (MBA) has filed suit to stop them.
On July 20, Pennsylvania Governor Josh Shapiro signed Senate Bill 992 (the Bill) into law, with an effective date of October 19, 2026. The amendments modernize the Telemarketer Registration Act (the Act) for the first time in almost three decades to address today’s technology, including robocalls, text messages, ringless voicemails, and AI-generated messaging and impose new compliance obligations on businesses that contact Pennsylvania consumers by phone or text. Significant changes are discussed below.
On August 26, New York State Senator Zellnor Myrie introduced Senate Bill S10688, legislation that would enact an express “opt out” from key provisions of the Depository Institutions Deregulation and Monetary Control Act of 1980 (DIDMCA), purporting to impose New York’s interest rate limitations on a broad range of consumer credit transactions. The bill was referred to the Senate Committee on Rules the same day. This proposed legislation marks the latest development in a continuing trend of state efforts to regulate state-chartered banks and fintech partnerships and impose restrictions on bank-model lending.
More than two years after filing suit, the Federal Trade Commission (FTC) and Connecticut Attorney General William Tong have secured a $4 million settlement with Manchester, Connecticut auto dealer Chase Nissan LLC, doing business as Manchester City Nissan, along with its owners and managers, resolving allegations of widespread deceptive fee practices targeting consumers in the car-buying process.
This article was republished on insideARM on August 19, 2026.
On August 11, the Colorado Department of Law (DOL) filed proposed rules implementing two significant Colorado artificial intelligence laws, the Automated Decision-Making Technology in Consequential Decisions Act (ADMT Act) and the Conversational Artificial Intelligence Services Act (Chatbot Safety Act), both of which take effect January 1, 2027. As we reported in May (here), the Colorado legislature significantly rewrote its earlier 2024 AI law, replacing the prior framework with a more targeted set of obligations focused on automated decision-making technology (ADMT) in consequential decisions. The proposed rules represent the Attorney General’s effort to flesh out that framework before the upcoming effective date. They also begin to answer several of the questions we flagged as unresolved when the new law was signed.
As we previously discussed here, the New York City Department of Consumer and Worker Protection (DCWP) delayed the effective date of its amended debt collection regulations, known as the SHIELD Rule, from September 1, 2026 to January 1, 2027, to provide regulated entities additional time to make operational adjustments and to allow the agency to address outstanding questions from industry stakeholders.
New York City is moving aggressively into consumer protection territory that federal regulators have largely stepped back from. In January 2026, Mayor Zohran Mamdani signed two executive orders directing the Department of Consumer and Worker Protection (DCWP) to crack down on hidden fees and subscription tricks and traps. DCWP has now followed through, finalizing a first-of-its-kind municipal click-to-cancel rule (previously discussed here and here) and publishing a proposed citywide “junk fee” ban.
It has been reported that the New York City Department of Consumer and Worker Protection (DCWP) has pushed back the effective date of its amended debt collection regulations, known as the SHIELD Rule, from September 1, 2026 to January 1, 2027. The delay, which has not yet been confirmed on the DCWP’s official website, was announced to provide regulated entities additional time to make operational adjustments and to allow the agency to address outstanding questions from industry stakeholders.
On June 25, Illinois Governor JB Pritzker signed into law the Buy-Now-Pay-Later Loan Consumer Protection Act, establishing a licensing and regulatory framework for buy-now-pay-later (BNPL) lenders operating in Illinois. The Act, which the legislature passed unanimously, took effect immediately upon becoming law, though compliance is not required until January 1, 2028.