On September 21, a federal judge in the U.S. District Court for the District of Maryland denied class certification in a putative class action under the Telephone Consumer Protection Act (TCPA), which restricts automated and prerecorded calls to cell phones. The opinion centered around prerecorded appointment reminder calls, offering a useful roadmap for defendants facing similar “robocall” class claims.
In this episode of Payments Pros, host Carlin McCrory speaks with Frank Van Driessche, head of the ISO 20022 practice at Federal Reserve Financial Services, about the global messaging standard reshaping the payments industry.
In this special crossover episode of Regulatory Oversight and The Consumer Finance Podcast, Chris Willis, Stefanie Jackman, and Mike Yaghi discuss California Governor Gavin Newsom’s appointment of former CFPB Director Rohit Chopra to lead the state’s newly created Business and Consumer Services Agency (BCSA).
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To keep you informed of recent activities, below are several of the most significant federal events that have influenced the Consumer Financial Services industry over the past week.
Welcome to the first issue of the Digital Assets + Blockchain Newsletter. In this newsletter, we’ll track the regulatory, legislative, and enforcement developments reshaping the crypto and digital assets landscape — from the GENIUS Act’s stablecoin framework to the SEC’s and CFTC’s evolving posture on digital commodities to custody rules, licensing regimes, and beyond.
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by litigation partners Massie Cooper and Kalama Lui-Kwan to unpack the rapidly evolving world of mass arbitration and the recent developments reshaping how these disputes are filed, administered, and resolved.
In this episode of Moving the Metal: The Auto Finance Podcast, hosts Brooke Conkle and Chris Capurso break down a recent DOJ/U.S. Attorney’s Office settlement with a lease-here, pay-here dealership over violations of the Servicemembers Civil Relief Act (SCRA). They discuss the two provisions at the heart of the case, repossession protections and lease termination rights, and the way a dealer’s failure to check military status and refund lease payments led to a $137,348 penalty and a robust, DOJ-approved compliance overhaul. Brooke and Chris explain why SCRA enforcement remains a bipartisan, well-funded priority (nearly $500 million recovered since 2011) and offer practical steps dealers and auto finance companies should take now, including mandatory DMDC database searches, documented military-orders intake procedures, thorough recordkeeping, and designated, trained SCRA points of contact. Tune in for a real-world roadmap of what regulators expect dealership compliance programs to look like.
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To keep receiving your weekly insights, all you need to do is subscribe to our new Consumer Financial Services Weekly Newsletter — it’s quick and easy.
We’ll see you there!
To keep you informed of recent activities, below are several of the most significant federal events that have influenced the Consumer Financial Services industry over the past week.
Statistics for August 2026 consumer litigation filings are in, and the picture is a mixed one: some statutes rose while others fell. Nonetheless, one trend for 2026 is becoming unmistakable: filings remain up substantially across the board compared to the same period last year.
On September 16, the Conference of State Bank Supervisors (CSBS) released a new supervisory resource designed to help state examiners assess the use and risks of artificial intelligence (AI) at state-chartered banks and state-licensed nonbank financial institutions. The publicly available framework also gives regulated institutions insight into examiners’ general approach, the types of questions they may ask, and the information they may request regarding an institution’s AI-based products, services, and tools.