On April 1, the Federal Communications Commission issued a notice of proposed rulemaking (“NPRM”) that would require Internet service providers (“ISPs”) to clearly disclose how customer data is being used, take reasonable steps to protect that information, and notify affected customers within 10 days of discovering a data breach.  The NPRM — formally approved by

Troutman Sanders is proud to announce its Consumer Financial Services Webinar Series beginning on May 3.  Speakers throughout this webinar series will address cybersecurity and data privacy, the Telephone Consumer Protection Act (“TCPA”), the Fair Credit Reporting Act (“FCRA”), the Fair Debt Collection Practices Act (“FDCPA”), mortgage lending and servicing, and other related consumer finance

On February 29, the FTC announced more tentative details of the Privacy Shield program, subject to a determination of adequacy from the EU prior to implementation.[1]  The documents provided concurrent with the announcement suggest that the Privacy Shield program likely will include the following requirements in its final form:[2]

  • Obtain affirmations from organizations

On February 18, the California Supreme Court issued a potentially far-reaching decision in Yvanova v. New Century Mortgage Corp., in which it ruled that certain mortgage borrowers have standing to sue for wrongful foreclosure based on a void assignment of the promissory note or deed of trust.  Although the Court limited the scope of

On January 29, Illinois enacted Senate Bill 1369.  The bill makes certain revisions and amendments to the prior debt collection requirements that were enacted within the state in 2015.  The law is effective immediately.

Among other provisions, the law adds the following definitions to the debt collection statute:

  • “Collection agency” means any person who,

Last week, through the issuance of an executive order, the City of Birmingham became the first city in Alabama to “ban the box” on its hiring applications.  The prohibition applies to municipal positions within the city, and it prevents an inquiry into an applicant’s criminal history at the application stage.  The executive

On January 15, the Federal Communications Commission defended its controversial July 10, 2015 Order (the “Order”) expansively interpreting the Telephone Consumer Protection Act (“TCPA”) in a 110-page brief filed in ACA International et al. v. FCC et al., where several consolidated challenges to the Order by businesses and trade groups are being heard in

On January 11, in Club Texting, Inc.’s Petition for a Declaratory Ruling, the Federal Communications Commission issued an Order that has the potential of increasing the scope of senders who can be liable for unwanted text messages under the Telephone Consumer Protection Act (“TCPA”).  In the process, the FCC doubled-down on its controversial July

On December 11, 2015, the United States Department of Justice filed an intervenor’s brief in support of the constitutionality of the “emergency calls exception” in the Telephone Consumer Protection Act (“TCPA”), a federal statute regulating the usage of automatic telephone dialer systems.  The issue embroils the government in a consumer dispute with Facebook, which is

The Federal Trade Commission today announced that LifeLock has agreed to pay $100 million to settle charges that it had violated the terms of a 2010 order by the U.S. District Court for the District of Arizona, requiring LifeLock to secure customer data and change its advertising practices.  

The FTC alleged, among other