In Heckman v. Live Nation Entertainment, Inc., a panel of the Ninth Circuit affirmed a lower court decision refusing to enforce the Ticketmaster arbitration provision in a purported consumer antitrust class action brought against Ticketmaster and Live Nation. In reaching its decision, the panel concluded that the arbitration agreement in question was both procedurally and substantively unconscionable. Going further, the panel went out of its way to hold, “as an alternative and independent ground,” that the Federal Arbitration Act (FAA) does not apply to the special multi-party arbitrations contemplated for mass arbitrations by the arbitration agreement in question.





