A report issued by the Federal Trade Commission (FTC) and a bulletin issued by the Consumer Financial Protection Bureau (CFPB) both highlight the continued federal regulatory interest in endemic identity theft as well as the significant risk to businesses that fail to address complaints related to identity theft.CFPB_2tone_Horiz_RGB

The FTC’s Report on the Top Categories

The U.S. Chamber of Commerce has sent a detailed letter, dated February 12, 2004, addressed to Director Cordray of the Consumer Finance Protection Bureau (CFPB) in which it expresses its disapproval of the CFPB’s approach of “regulation by enforcement settlement combined with issuance of brief guidance statements” in lieu of utilizing a formal rulemaking process

The National Association of Automobile Dealers (NADA) issued a comprehensive manual in late January that includes detailed recommendations to dealers related to dealer reserve and fair lending compliance, in an attempt to assist members with compliance with the Consumer Financial Protection Bureau’s (CFPB) bulletin addressing indirect auto lending and the Equal Credit Opportunity Act (ECOA).

On Thursday, February 27, 2014, the Consumer Financial Protection Bureau (CFPB) encouraged credit card companies to offer consumers their credit scores for free online and in monthly statements – a practice that several issuers have already begun in an effort to distinguish their products in the industry. The CFPB recently sent letters to the nation’s

On January 27, 2014, the Consumer Financial Protection Bureau (CFPB) published a three-page consumer advisory to help consumers protect themselves in the wake of the recent breaches of payment card and other data.  The advisory encourages card holders to submit complaints about issuers’ inadequate responses to disputes related to data breaches.  It also contains information

In a lecture at Princeton University last week entitled “Big Data and Consumer Privacy: Addressing Challenges and Finding Solutions,” the Federal Trade Commission’s Julie Brill joined others in calling for Congress to enact new legislation covering data brokers, in particular to improve commercial privacy laws regarding how and what personal information is collected.

Commissioner Brill

In a published opinion on February 21, 2014, a unanimous panel of the Third Circuit in Seamans v. Temple University held that, even if information provided by a furnisher in response to a consumer’s dispute received from a consumer reporting agency (CRA) is technically correct, it may nonetheless be inaccurate in violation of the Fair

On February 26-27, the Consumer Advisory Board (CAB) will be meeting in Washington, D.C., on a variety of topics, including the credit reporting market and managing consumer credit.

Richard Cordray will speak at a public session of CAB on February 27, where he is expected to focus on protecting consumer credit profiles.  There will

The North Carolina Department of Revenue has issued a directive explaining new legislation that took effect January 1, 2014, that imposes sales tax at a rate of 4.75 percent on certain service contracts that previously were treated as non-taxable.

Under North Carolina law, service contracts are defined as warranty agreements, maintenance agreements, repair contracts, and

Banks have recently come under fire from federal and state regulators and prosecutors.  In late 2013, the Justice Department launched “Operation Choke Point,” an initiative that is scrutinizing banks to crack down on lucrative relationships they have with predatory lenders and unscrupulous online merchants.  The Justice Department is investigating whether some banks, because of significant