Better Business Bureau (BBB)

Requiring an employee or consumer to submit any dispute to binding arbitration as a condition of employment or purchase of a product or service is commonly referred to as “forced arbitration.”  Many times, the employee or consumer is required to waive their right to sue or to participate in a class action lawsuit.  Critics argue

Join Troutman Sanders attorneys Shannon VanVleet Patterson and Sheila M. Pham for a complimentary webinar on August 10, 2017 from 3:00 – 4:00 p.m. ET.

On March 1, 2017, the revised Cybersecurity Requirements for Financial Services Companies adopted by the New York Department of Financial Services (“NY DFS”) became effective.  This regulation requires banks, insurance

The Better Business Bureau recently released data from 2014 regarding the number of complaints received pertaining to registered debt collection agencies.  The statistics show a sharp decrease in the number of complaints lodged against debt collection agencies.  This number is contrary to data released by the Consumer Financial Protection Bureau, which show an increase in

A report issued by the Federal Trade Commission (FTC) and a bulletin issued by the Consumer Financial Protection Bureau (CFPB) both highlight the continued federal regulatory interest in endemic identity theft as well as the significant risk to businesses that fail to address complaints related to identity theft.CFPB_2tone_Horiz_RGB

The FTC’s Report on the Top Categories