According to a recent report by WebRecon, court filings under the Telephone Consumer Protection Act (TCPA) were way up for the month. On the other hand, Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA) filings as well as complaints filed with the Consumer Financial Protection Bureau (CFPB) were all down. Nonetheless, everything is still up YTD.

The Federal Trade Commission (FTC) has taken a highly visible step into the national debate over “debanking” by sending warning letters to several large payment networks and financial services providers, reminding them that deplatforming or denying customers access to financial products or services due to political or religious beliefs could violate their existing obligations under Section 5 of the FTC Act. The FTC’s letters signal a sharpened enforcement focus on how financial services firms manage account closures, suspensions, and access to services, particularly when political or religious views are implicated.

To keep you informed of recent activities, below are several of the most significant federal events that have influenced the Consumer Financial Services industry over the past week.

Federal Activities

State Activities

Federal Activities:

On March 30, the U.S. Department of Labor’s Employee Benefits Security Administration issued a landmark proposed rule that would “democratize”

In a decision of first impression, the Supreme Court of Virginia in Garofalo v. Di Vincenzo, defined what “evident partiality” means under the Virginia Uniform Arbitration Act (VUAA). The court held that a party seeking to vacate an arbitration award must show that a reasonable person, knowing all relevant facts, would conclude the arbitrator’s conduct signifies obvious bias against that party. Applying this standard, the court affirmed confirmation of a FINRA arbitration award and declined to vacate based on an arbitrator’s undisclosed, attenuated prior connections to one side.

Troutman Pepper Locke partner David Anthony and associate Noah DiPasquale co‑authored a recent article for the American Bar Association’s Litigation Section, “Reasonable Reinvestigation, Not Legal Adjudication: CRAs and Furnishers under the FCRA,” together with Jennifer Sarvadi of Hudson Cook. The piece examines how courts nationwide are refining what counts as a “reasonable” investigation under the Fair Credit Reporting Act’s (FCRA) reasonable procedures and reinvestigation provisions, 15 U.S.C. §§ 1681e(b), 1681i, and 1681s‑2(b).

A new discussion draft from Representative Bill Huizenga (R-MI) would significantly update Title V of the Gramm‑Leach‑Bliley Act (GLBA) to reflect how financial data is collected, shared, and monetized in today’s market. Released in connection with the March 17, 2026 House Financial Services Committee (Committee) hearing, “Updating America’s Financial Privacy Framework for the 21st Century,” the draft purports to give consumers greater control over their financial data, impose new limits on financial institutions and data aggregators, and create a more uniform national privacy regime for consumer financial information.

On March 13, the Federal Trade Commission (FTC) announced that it is sending warning letters to 97 auto dealership groups across the country, signaling a renewed focus on deceptive pricing practices in the retail auto sector. The letters stress that advertised prices must reflect the total price consumers will be required to pay, including all mandatory, dealer-imposed fees other than government charges like taxes. The agency frames this effort as part of a broader initiative to promote price transparency across sectors such as rental housing, ticketing and hotels, grocery delivery, and now auto sales and leasing.

This article was cited in the April 1, 2026 Multifamily Dive article, “FTC Seeks Public Input on Junk Fee Rule for Rental Housing.”

The Federal Trade Commission has announced an Advance Notice of Proposed Rulemaking (ANPRM) to explore a new rule governing unfair or deceptive rental housing fee practices. The initiative focuses on the widening gap between advertised rent and the total amounts renters actually pay once mandatory fees and charges are added. Once the ANPRM has been published in the Federal Register, comments will be accepted for 30 days.