Over the past two weeks, two separate federal district courts in New York held that having a consumer’s account number visible on the outside of an envelope containing letters from debt collection agencies does not, by itself, violate the FDCPA.  In these cases, both Judge Colleen McMahon and Judge John Curtin, of the Southern

On July 14, the U.S. District Court for the Eastern District of Missouri granted United Collection Bureau’s motion for summary judgment in an individual action brought under the Fair Debt Collection Practices Act.  Troutman Sanders served as counsel for UCB in this matter.  See Martin v. United Collection Bureau, Inc., No. 4:14cv804-JAR, 2015 U.S.

As previously reported, a federal judge in Atlanta denied a law firm’s motion to dismiss a claim against it filed by the Consumer Financial Protection Bureau for violations of the Fair Debt Collection Practices Act and the Consumer Financial Protection Act or the Dodd-Frank Act.  On July 27, Frederick J. Hanna & Associates  filed

District Judge William J. Nealon of the Middle District of Pennsylvania issued two recent decisions holding that both a Quick Response (“QR”) code and a bar code appearing through the glassine window of an envelope containing a collection letter violate section 1692f(8) of the Fair Debt Collection Practices Act, which prohibits “using any language or

On July 29, the Consumer Federation of America and the North American Consumer Protection Investigators released their annual survey of consumer complaint data from state and local consumer agencies, which is based on 280,000 claims to thirty-seven agencies from twenty-one states and the District of Columbia.

Just as in 2013, the most common complaints arose

Fair Debt Collection Practices Act lawsuits increased 16 percent from June 2014 to June 2015, according to a report issued by WebRecon.  The report also noted that FDCPA lawsuits increased from 885 to 1,129 from May to June this year.  According to the report, Fair Credit Reporting Act lawsuits also increased 22.7 percent from

As Troutman Sanders LLP previously reported, earlier this month the Federal Communications Commission issued a sweeping 147-page Declaratory Ruling and Order expanding the definition of an automatic telephone dialer system (ATDS), clarifying revocation of consent, and providing limited exceptions for reassigned numbers, health care, and financial calls and text messages.  Since then, three entities

As previously discussed in our June 15 post titled “New York DFS Clarifies Debt Collection Requirements,” the Federal Trade Commission co-hosted the first “Debt Collection Dialogue” in Buffalo, New York, together with the New York Attorney General’s Office.  As part of that event, FTC Bureau of Consumer Protection Director Jessica Rich and

On June 25, Senator Schumer of New York introduced a bill poetically titled the Act to Quell Unnecessary, Intentional, and Encroaching Telephone Calls Act of 2015 (the “QUIET Act”) that would criminalize the knowing use of telemarketing robocalls without the prior express consent of the recipient.   

Under the QUIET Act, it would be illegal to

On July 14, a federal judge in Atlanta denied Frederick J. Hanna & Associates’ motion to dismiss in Consumer Financial Protection Bureau v. Frederick J. Hanna & Associates PC, which the CFPB filed against the law firm arising out of alleged violations of the Fair Debt Collection Practices Act and Consumer Financial Protection Act.