To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week:

Federal Activities

State Activities

Federal Activities:

  • On June 9, the Office of the Comptroller of the Currency (OCC) announced a request for information to gather input on a proposed annual trust survey with the goal of understanding, measuring, and tracking the public’s trust in banking and bank supervision by the OCC and other banking regulators over time. For more information, click here.
  • On June 8, the board of governors for the Federal Reserve (the Fed), Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), National Credit Union Administration (NCUA), and the OCC requested public comment on proposed guidance addressing reconsiderations of value (ROV) for residential real estate transactions. The proposed guidance advises on policies that financial institutions may implement to allow consumers to provide financial institutions with information that may not have been considered during an appraisal or if deficiencies are identified in the original appraisal. ROVs are requests from a financial institution to an appraiser or other preparer of a valuation report to reassess the value of residential real estate. An ROV may be warranted if a consumer provides information to a financial institution about potential deficiencies or other information that may affect the estimated value. Comments must be received within 60 days of the proposed guidance’s publication in the Federal Register. For more information, click here.
  • On June 8, the CFPB released its Semi-Annual Report to Congress for the period beginning April 1, 2022, and ending September 30, 2022. For more information, click here.
  • On June 8, the Commodities Futures Trading Commission (CFTC) obtained a default judgment against a decentralized autonomous organization (DAO) Ooki Dao in the U.S. District Court, Northern District of California. According to U.S. District Judge William H. Orrick’s order, bZeroX, LLC operated a smart contract on the Ethereum blockchain that essentially functioned as an “exchange” for commodity derivative transactions. In 2021, bZeroX LLC transferred control of the software protocol to the Ooki Dao, which the CFTC alleged the founders did to “insulate the … protocol from regulatory oversight and accountability to U.S. law.” Finding the CFTC sufficiently alleged violations of the Commodities Exchange Act and weighing the Eitel factors, the court granted a permanent injunction against the Ooki Dao, assessed civil penalties in the amount of $643,542, and ordered removal of the Ooki Dao’s website. For more information, click here.
  • On June 8, the Federal Trade Commission (FTC) announced that it had conducted a new analysis, which shows that bogus bank fraud warnings were the most common form of text message scam reported to the agency, and that many of the most common text scams impersonate well-known businesses. The FTC ranked the top five types of text message scams reported in 2022, with examples of each showing the ways that scammers craft messages designed to deceive consumers. Consumers reported losing $330 million to text message scams in 2022, more than doubling what was reported in 2021. For more information, click here.
  • On June 8, the U.S. Department of the Treasury announced a new effort to help ensure fairness and increase transparency in the department’s compliance and enforcement practices. The framework, laid out in a memo authored by Deputy Secretary of the Treasury Wally Adeyemo, is intended to provide a roadmap for department bureaus and offices to guide their compliance and enforcement efforts with the public. For more information, click here.
  • On June 8, the CFPB acted against a medical debt collector for numerous debt collection and credit reporting violations. In at least thousands of cases, the debt collector continued to attempt to collect on a debt that was not substantiated after a consumer disputed the validity of the debt. The order requires the debt collector to pay redress to affected consumers, and to pay a $1.68 million penalty to the CFPB’s victims relief fund. For more information, click here.
  • On June 7, the FTC announced that it is seeking public comments and suggestions on ways it can work more effectively with state attorneys general nationwide to help educate consumers about, and protect them from, potential fraud. The request for public information comes at the direction of the FTC Collaboration Act of 2021, which President Biden signed into law last October. For more information, click here.
  • On June 7, the FTC announced that it has provided its annual report to the CFPB on its enforcement and related activities in 2022 in regards to the Truth in Lending Act, Consumer Leasing Act, and Electronic Fund Transfer Act. The report highlights enforcement actions related to the acts and their implementing regulations, including in the areas of automobile purchases and financing, payday lending, credit repair and debt relief, other credit, and electronic fund transfers. For more information, click here.
  • On June 7, the CFPB released a blog discussing the fact that the pause on federal student loan interest, payments, and collections is now scheduled to end 60 days after June 30, which means borrowers will have to start making payments soon. For more information, click here.
  • On June 6, the FTC announced that its law enforcement actions resulted in more than $392 million in refunds to consumers in 2022, the agency said in its annual report on refunds. More than 1.9 million consumers benefited from FTC refund payments. For more information, click here.
  • On June 6, Swift announced that it is testing the use of its existing financial market infrastructure to transfer tokenized value over blockchain networks. The test includes managing and trading assets over public and private blockchain networks, and aims to solve the problem of having multiple networks that are not interoperable, and therefore, create friction in handling assets. The project’s purpose reportedly is to make interactions as secure and trusted as the current means of trading traditional assets, while using blockchain technology to improve efficiencies, costs, and opportunities. For more information, click here.
  • On June 6, the CFPB released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions. Chatbots are intended to simulate human-like responses using computer programming and help institutions reduce the costs of customer service agents. These chatbots sometimes have human names and use popup features to encourage engagement. Some chatbots use more complex technologies marketed as “artificial intelligence,” to generate responses to customers. For more information, click here.
  • On June 6, the Fed, CFPB, and FDIC issued final joint guidance designed to help banking organizations manage risks associated with third-party relationships, including relationships with financial technology companies. The final guidance describes principles and considerations for banking organizations’ risk management of third-party relationships. The guidance covers risk management practices for the life cycle stages of third-party relationships: planning, due diligence and third-party selection, contract negotiation, ongoing monitoring, and termination. For more information, click here.
  • On June 6, the Securities and Exchange Commission (SEC) charged Coinbase, Inc. with operating its crypto asset trading platform as an unregistered national securities exchange, broker, and clearing agency. The SEC also charged Coinbase for failing to register the offer and sale of its crypto asset staking-as-a-service program. For more information, click here.
  • On June 5, the CFPB revised its Supervision and Examinations Manual to incorporate minor changes for larger participants under “Module 7 – Consumer Alerts, Identity Theft, and Human Trafficking Provisions.” The updates specifically included FCRA and Regulation V requirements that prohibit credit reporting agencies from including information in consumer reporting in cases of human trafficking. For more information, click here.
  • On June 5, the SEC sued Binance and its CEO, Changpeng Zhao, in a 13-count complaint that alleges violations of a host of securities laws. The complaint alleges that despite knowing that many customers were located in the U.S., and despite federal law barring the unregistered offer and sale of securities, Binance nonetheless offered unregistered securities to Americans. Binance allegedly used its U.S. platform (Binance.US) to insulate itself, and “reveal, retard, and resolve law enforcement targets.” The SEC also alleged that Binance and Zhao used market-making companies under their control to inflate trading prices, and to profit from their customers. For more information, click here.
  • On June 1, the Fed, CFPB, FDIC, OCC, NCUA, and Federal Housing Finance Agency requested public comment on a proposed rule designed to ensure the credibility and integrity of models used in real estate valuations. In particular, the proposed rule would implement quality control standards for automated valuation models (AVMs) used by mortgage originators and secondary market issuers in valuing real estate collateral securing mortgage loans. For more information, click here.

State Activities:

  • On June 8, California Attorney General Rob Bonta issued a statement in response to the Federal Communications Commission’s (FCC) cease-and-desist order against Avid Telecom. On May 23, Bonta, along with 49 other attorneys general (AGs), filed a lawsuit against the company for allegedly initiating and facilitating several unlawful robocalls in the state and around the U.S. On June 7, Bonta joined 28 other AGs in submitting a comment letter to the FCC regarding proposals to reduce the number of robocalls and robotexts received by consumers. The comment letter outlines the AGs’ support for the FCC’s proposed rule clarifying that the Do-Not-Call registry also apply to robotexts. The letter also outlines support for the FCC’s proposed rule that would require telecommunications companies to investigate and block texts of senders suspected of sending illegal texts upon receipt of notice from the FCC. The AGs also pushed in the letter for clarification regarding what it means for a consumer to “consent” to receiving telemarketing calls or texts under the Telephone Consumer Protection Act. For more information, click here.
  • On June 7, Oregon Governor Tina Kotek signed SB 981 into law. The bill exempts certain accounts that originate in the Department of Revenue from the general requirement to assign liquidated and delinquent accounts to a private collection agency within one year of the most recent payment on the account. For more information, click here.
  • On June 7, Manhattan District Attorney (DA) Alvin Bragg, Jr. announced seizure of the website domain for Coin Dispute Network (CDN). CDN is a fraudulent cryptocurrency company that was exposed in a recent investigation into the company’s crypto asset recovery business, which purported to act as a tracing and recovery service for investors who experienced theft of their cryptocurrency. However, the DA’s office alleges that the company kept the fees associated with the tracing and recovery services and also took additional Ethereum from its customers by making false promises of asset recovery. CDN is also accused of generating inaccurate blockchain tracing reports to victims. For more information, click here.
  • On June 6, New York Attorney General Letitia James released a report detailing the accomplishments of the AG’s Health Care Bureau’s Helpline (the Helpline). The Helpline is a free service that handled more than 2,300 consumer complaints regarding, among other things, the receipt of unexpected medical bills following office visits; medical charges that were twice the quoted in-network estimate; and illegal billing practices for ambulance services. The Helpline has helped to recover more than $1.5 million in restitution and savings for New Yorkers. Aside from identifying the challenges that consumers face, the complaints sent to the Helpline also assist with exposing systemic problems in the state’s health care system that need to be addressed. For more information, click here.
  • On June 6, the Alabama Securities Commission (ASC) announced that it has issued a Show Cause Order to crypto asset company Coinbase, Inc. and its parent corporation Coinbase Global, Inc. (collectively, “Coinbase”). The order allows Coinbase 28 days to show cause in terms of why the company should not be ordered to cease and desist from selling unregistered securities in the state. The order alleges that Coinbase’s staking rewards offerings are not properly registered despite having been made available for purchase by Alabama residents. This action is a result of a multistate task force of ten securities regulators, including Alabama, California, Illinois, Kentucky, Maryland, New Jersey, South Carolina, Vermont, Washington, and Wisconsin. For more information, click here.
  • On June 6, the California Department of Financial Protection and Innovation (DFPI) initiated an action against Coinbase Global, Inc., alleging that the company has offered and sold unqualified securities, in the form of asset staking rewards offerings, to the California residents and other consumers throughout the U.S. The DFPI commissioner is seeking a desist and refrain order preventing any further offer and sale of the Coinbase securities, unless they have first been qualified under the law, or are otherwise excepted or exempted from qualification. Additionally, the commissioner is seeking to levy administrative penalties against Coinbase as allowed by statute. For more information, click here.
  • On June 6, Florida Governor Ron Desantis approved SB 262, creating the Florida Digital Bill of Rights and promoting increased transparency related to technology. Among other things, the bill (1) with certain exceptions, limits the ability of a governmental agency to form agreements or working relationships with social media platforms, and limits the government’s ability to restrict certain content or accounts on the platform; (2) establishes certain guidelines and restrictions with respect to how an online platform that provides an online service, product, game, or feature likely to be predominantly accessed by children must process and handle data in connection with such transactions; (3) establishes any violation of the provisions related to prohibited conduct with respect to the protection of children in online spaces as an actionable unfair and deceptive trade practice. and grants the Department of Legal Affairs the authority to bring an action against such platform; (4) establishes consumers’ rights regarding their personal data, including, but not limited to, (a) the right to confirm whether their personal data is being processed or accessed, (b) the right to correct inaccuracies in their data, (c) the right to delete their data, (d) the right to obtain a copy of data used by a controller, and (e) the right to opt out of processing, sale, or profiling of certain data. For more information, click here.
  • On June 6, Colorado Governor Jared Polis signed HB 23-1229, which amends the state’s Uniform Consumer Credit Code (UCCC). With the amendment, the state has opted out of a Depository Institutions Deregulation and Monetary Control Act provision that permits state-charted banks to preempt interest rates applicable to consumer credit transactions. The amendments to the UCCC relate to loans that do not exceed $1,000 and, among other things, they (1) reduce the permissible acquisition charge on original and refinanced loans; (2) reduce the allowed monthly installment account handling charges; (3) increase the minimum loan term to six months from 90 days; (4) eliminate a lender’s ability to assess delinquency charges on a loan; (5) revise certain provisions that deal with the terms upon which an acquisition charge must be refunded to a consumer; and (6) reduce the number of times a lender can refinance a consumer loan to one time per year. These amendments will become effective on July 1, 2024, and will govern consumer credit transactions occurring after that date. For more information, click here.
  • On June 5, Colorado Governor Jared Polis signed SB 248. The bill, among other things, amends Colorado Revised Statutes 5-16-119, the state’s collection agency licensing law, to clarify that nothing in the new bill prohibits a licensee from permitting employees to work from a remote location, with some exceptions. The bill also amends C.R.S. 5-20-106, the state’s student loan servicing law to (a) require licensees to file an annual report, (b) prohibit any student loan servicer from doing business at a location other than those named in the license, and (c) clarify that nothing in the new bill prohibits a licensee from permitting employees to work from a remote location, subject to certain requirements. For more information, click here.
  • On June 5, the DFPI announced the initiation of three enforcement actions against various debt collection operations for allegedly attempting to collect in the state without a license. Additionally, the companies are also alleged to have violated the Federal Debt Collection Practices Act (FDCPA) and the state’s equivalent statute by making false or misleading representations when attempting to collect certain debts. The companies will pay combined fines of $85,000 and will be required to refrain from engaging in such activities in the future. For more information, click here.
  • The DFPI recently released the 2022 Annual Report of Activity Under the California Financial Protection Law, which provides a survey of the actions DFPI took during the prior year pursuant to the California Consumer Financial Protection Law (CCFPL). This report marks the second full year of CCFPL implementation, and provides data and statistics related to CCFPL implementation activities from January 1, 2022, through December 31, 2022. For more information, click here.

On June 8, the Consumer Financial Protection Bureau (CFPB), Board of Governors of the Federal Reserve System (Board), Federal Deposit Insurance Corporation (FDIC), National Credit Union Administration (NCUA), and Office of the Comptroller of the Currency (OCC) (collectively, the agencies) issued proposed guidance to financial institutions on how to incorporate reconsiderations of value (ROV) for deficient residential real estate valuations into established risk management processes. The guidance is intended to help financial institutions to identify, address, and mitigate the risk of discrimination in residential real estate valuations.

An ROV is a request from a financial institution to an appraiser, usually at the behest of the institution’s customer, to re-assess a value estimate based on potential deficiencies or other information that may affect the appraised value of residential real property. A ROV request may include consideration of comparable properties not previously identified, property characteristics, or other information about the property that may have been incorrectly reported or not previously considered, which may affect the value conclusion. According to the agencies, an ROV may be warranted if a consumer provides information that may affect the estimated value.

The proposed guidance provides considerations for ROV policies, procedures, and controls that a financial institution could incorporate into its established risk management procedures, including:

  • Using ROVs as a possible resolution to a consumer complaint related to residential property valuations.
  • Considering whether any information or process requirements related to an ROV request create “unreasonable barriers” or discourage consumers from requesting an ROV.
  • Establishing a process that provides for the identification, management, analysis, escalation, and resolution of valuation related complaints across all lines of business and from various channels and sources.
  • Establishing a process to inform consumers on how to raise valuation concerns sufficiently early in the underwriting process for any errors or issues to be resolved before a final credit decision is made.
  • Identifying stakeholders and clearly outlining each business unit’s roles and responsibilities for processing an ROV request.
  • Establishing risk-based ROV systems that route the request to the appropriate business unit.
  • Establishing a standardized process to increase the consistency of requests for ROVs.
  • Ensuring relevant lending and valuation staff, including third parties, are trained to identify deficiencies throughout the valuation review process.

The agencies also seek public comments on four specific issues. Once the proposed guidance is published in the Federal Register, interested parties will have 60 days to comment.

The issue of bias in residential real estate appraisals and other valuations has been a hot topic for the federal agencies. This proposed guidance follows a mere week after the agencies published a proposed rule with request for public comment that would implement quality control standards for automated valuation models (AVMs). As discussed here, that proposed rule would require mortgage originators and secondary market insurers that use AVMs to adhere to quality control standards designed to: 1) ensure a high level of confidence in the estimates, 2) protect against the manipulation of data, 3) seek to avoid conflicts of interest, 4) require random sample testing and reviews, and 5) comply with applicable nondiscrimination laws.

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week:

Federal Activities

State Activities

Federal Activities:

  • On June 2, President Biden announced his intent to extend the tenures of two Republicans serving on the Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission: Mark Toshiro Uyeda and Summer Mersinger, respectively. For more information, click here.
  • On June 2, Chairman of the House Financial Services Committee Patrick McHenry and Chairman of the House Committee on Agriculture Glenn Thompson released a discussion draft of legislation intended to provide a comprehensive regulatory framework for the digital asset market. Notably, the bill excludes from the Securities Act of 1933’s disclosure requirement blockchain protocols that certify to the SEC that they become “decentralized networks.” The bill defines a “decentralized network,” in relevant part, as a protocol that “no person, acting on the person’s own, had the unilateral authority, directly or indirectly, through any contract, arrangement, understanding, relationship, or otherwise, to control or materially alter the functionality or operation of the blockchain network… .” Section 204 of the bill carves out a process by which the SEC may rebut a protocol’s assertion that it is sufficiently decentralized and not subject to the act’s reporting requirements. For more information, click here.
  • On June 2, digital asset trade associations Blockchain Association and DeFi Education Fund filed a joint amicus brief in support of Coin Center’s lawsuit regarding the U.S. Treasury’s Office of Foreign Assets Control (OFAC) sanction of open-source software Tornado Cash. In the brief, the trade associations argued that OFAC’s sanction of Tornado Cash “reflects a basic misunderstanding” and “[l]ike any tool — indeed, like the internet itself — software like Tornado Cash can be misused for illicit purposes.” For more information, click here.
  • On June 1, the Federal Reserve (Fed) and the California Department of Financial Protection and Innovation (DFPI) entered against Silvergate Bank (Silvergate) a consent order requiring, among other things, Silvergate to seek the Fed’s and DFPI’s approval before “engag[in] in any expansionary activities, new lines of business, or establish[ing], any new branches or other offices… .” For more information, click here.
  • On June 1, six federal regulatory agencies, including the Consumer Financial Protection Bureau (CFPB), requested public comment on a proposed rule designed to ensure the credibility and integrity of models used in real estate valuations. In particular, the proposed rule would implement quality control standards for automated valuation models (AVMs) used by mortgage originators and secondary market issuers in valuing real estate collateral securing mortgage loans. For more information, click here.
  • On June 1, the CFPB published an issue spotlight on digital payment apps heavily used by consumers and businesses. The analysis finds that funds stored on these apps may not be safe in the event of financial distress, since the funds may not be held in accounts with federal deposit insurance coverage. The CFPB also issued a consumer advisory for customers holding funds in these apps and how they can make sure their funds remain safe. For more information, click here.
  • On May 31, the Department of Housing and Urban Development (HUD) published FHA INFO 23-44, which announced the posting of the Draft Mortgagee Letter (draft ML), Payment Supplement Partial Claim. Through the proposed policy provided in this draft ML, the Federal Housing Administration (FHA) proposes to create a new loss mitigation option to assist struggling borrowers that are delinquent on their mortgage payments. This option is targeted to assist borrowers in default, who are unable to obtain a significant payment reduction through other loss mitigation options. For more information, click here.
  • On May 31, the European Banking Authority (EBA) launched a public consultation on amendments to its guidelines on money laundering and terrorist financing (ML/TF) risk factors. The proposed changes extend the scope of these guidelines to crypto-asset service providers (CASPs). The consultation runs until August 31. For more information, click here.
  • On May 31, the Justice Department announced that ESSA Bank & Trust has agreed to pay more than $3 million to resolve allegations that it engaged in a pattern or practice of lending discrimination by redlining majority-Black and Hispanic neighborhoods in and around Philadelphia. For more information, click here.
  • On May 30, the Commodity Futures Trading Commission Division of Clearing and Risk (DCR) issued a staff advisory on the risks associated with the expansion of Derivatives Clearing Organization (DCO) clearing of digital assets. In the past several years, DCR has observed an increased interest by DCOs and DCO applicants in expanding the types of products cleared, as well as business lines, clearing models, and services DCOs offer, including those related to digital assets. For more information, click here.
  • On May 25, U.S. Representative Alex X. Mooney (R-WV) introduced H.R. 3712 titled the Digital Dollar Pilot Prevention Act to prohibit the Fed from establishing, approving, or otherwise carrying out any proof-of-concept programs intended to test the practicability of issuing a central bank digital currency (CBDC). For more information, click here.
  • On May 25, the World Economic Forum released a white paper titled, “Pathways to Crypto-Asset Regulation: A Global Approach,” which examines the needs for a global approach to regulate digital assets, and analyzes the challenges of a global approach. For more information, click here.
  • On May 25, the Office of the Comptroller of the Currency (OCC) announced revisions to its policies and procedures manual on bank enforcement actions to reflect its consideration of actions against banks that exhibit or fail to correct persistent weaknesses. For more information, click here.
  • On May 24, the CFPB issued a blog post discussing mortgage rates paid by consumers varying across lenders. For more information, click here.
  • On May 23, the Acting Comptroller of the Currency Michael J. Hsu discussed the OCC’s commitment to a fair and inclusive financial system in remarks at the Bank On National Conference. For more information, click here.
  • On May 23, Prometheum Ember Capital LLC announced it has received a first-of-its-kind approval from the Financial Industry Regulatory Authority (FINRA) to operate as a special purpose broker-dealer (SPBD) for digital asset securities. This approval permits Prometheum Capital to custody digital asset securities on behalf of retail and institutional clients. For more information, click here.
  • On May 22, HUD released Mortgage Letter (ML) 2023-11 to update previously issued guidance on loss mitigation options for non-borrowers, who acquire a title through an exempted transfer. For more information, click here.
  • On May 20, the Federal Trade Commission filed an amicus brief in a case on appeal before the U.S. Court of Appeals for the Ninth Circuit, arguing that the Children’s Online Privacy Protection Act does not preempt state laws that are consistent with the federal statute’s treatment of regulated activities. For more information, click here.

State Activities:

  • On May 27, Texas Governor Greg Abbott signed SB 768, amending the state’s data breach notification statutes. Under the amended law, a security breach must be disclosed to the attorney general “as soon as practicable and not later than the 30th day after the date on which the person determines that the breach occurred.” This amendment reduces the amount of time for disclosure down from 60 days. The act also requires that the notice be submitted via an electronic form. For more information, click here.
  • On May 25, while delivering testimony before the New York State Assembly, Superintendent of the New York State Department of Financial Services (NYDFS) Adrienne Harris asserted that the NYDFS’ BitLicense regime has “cement[ed] the [NYDFS] as the leading global prudential regulator for virtual currency business activity.” For more information, click here.
  • On May 25, New York Attorney General Letitia James recovered $300,000 from an online sporting goods retailer following the company’s failure to adequately safeguard consumers’ personal data. The company’s inadequate security measures left it vulnerable to a cybersecurity attack in 2021 that affected consumers private information, including credit card information and email addresses. The company agreed to pay $300,000 in penalties and further agreed to strengthen its cybersecurity policy to better protect consumers’ private information. For more information, click here.
  • On May 24, Minnesota Governor Tim Walz signed AF 2744, a bill that amends several of the state’s statutes concerning financial institutions. Among other things, the bill revises the definition of “annual percentage rate” as it pertains to small consumer loans to “include[] all interest, finance charges, and fees,” and requires that the annual percentage rate “be determined in accordance with either the actuarial method or United States Rule method.” With respect to a consumer short-term loan, the bill provides that a short-term loan lender may charge an annual percentage rate of up to 50% but prohibits any other charges or payments in connection with a consumer short-term loan. Loans that exceed 36% annual percentage rate must also comply with certain other provisions. For more information, click here.
  • On May 24, Florida Governor Ron DeSantis signed HB 1185, which, among other things, permits mortgage loan originators to work from remote locations if certain conditions are met. Some of the conditions set forth in the act are: (a) the licensee has written policies and procedures for the supervision of loan originators working from remote locations; (b) access to company platforms and customer information complies with the licensee’s comprehensive written information security plan; (c) an in-person interaction with a customer does not occur at the originator’s residence unless such residence is a licensed location; (d) physical records are not kept at a remote location; (e) customer interactions and conversations about consumers comply with applicable state and federal information security requirements; (f) the originator must use a virtual private network or system that ensures secure connectivity when access the company’s secure systems or documents from a remote location; (g) the licensee ensures all appropriate security updates are installed and maintained; (h) the licensee is able to remotely lock/erase company-related contents of any device; and (i) the registry’s record designates the originator’s principal place of business as the originator’s registered location. For more information, click here.
  • On May 23, New York Attorney General Letitia James recovered $550,000 from a medical management company for failing to properly shield New Yorkers’ personal information, including health records. The company’s networks were left susceptible to a cyberattack when the company failed to timely update its software, affecting more than 1.2 million individuals across the nation. The security failures violated state law and the federal Health Insurance Portability and Accountability Act (HIPAA). The company has agreed to pay $550,000 in penalties, strengthen its security measures with regard to safeguarding data, and offer consumers free credit monitoring services. For more information, click here.
  • Recently, the New York branch of the U.S. Central Bank published the Phase II report of Project Cedar, an ongoing pilot with the goal of improving cross-border payments using distributed ledger technology. According to a press release, among other things, the report discusses findings related to interlinking simulated central bank currency ledgers; “atomic settlement” where “transactions were only settled if all legs in the cross-currency payment chains were executed successfully”; and “near real-time settlement” where a “simulated payment scenario achieved end-to-end settlement in under 30 seconds on average. For more information, click here.

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week:

Federal Activities

State Activities

Federal Activities:

  • On May 30, the United States, in coordination with the G7 and other international partners, announced that it is strengthening the unprecedented global sanctions and other restrictive economic measures to further degrade the Russian Federation’s capacity to wage war against Ukraine. The U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) is implementing new commitments made at the G7 Leaders’ Summit to hold Russia accountable for its war. For more information, click here.
  • On May 26, the European Central Bank published two reports on its market research and prototyping exercise, which were both conducted as part of the investigation phase of the digital euro project. For more information, click here.
  • On May 23, the Consumer Financial Protection Bureau (CFPB) announced it had reached a settlement to resolve allegations that a large bank violated consumer financial protection laws and rules protecting individuals when they dispute credit card transactions. The CFPB alleges that the bank failed to properly manage and respond to customers’ credit card disputes and fraud claims. For more information, click here.
  • On May 23, the CFPB published a report examining data, suggesting that overdraft/NSF revenues are down nearly 50% versus pre-pandemic levels. For more information, click here.
  • On May 23, OFAC and South Korea’s Ministry of Foreign Affairs (MOFA) imposed sanctions against North Korea’s 110th Research Center and its parent agency, the Technical Reconnaissance Bureau, for supporting the activities of units that steal cryptocurrencies through hacking. OFAC and MOFA also sanctioned Chinyong Information Technology Cooperation Company, and its employee, Sang Man Kim, for their role in helping North Korean IT professionals find contract work overseas. These groups obtain proceeds through illicit activities and return the funds to North Korea to support its weapons development programs. For more information, click here.
  • On May 23, the International Organization of Securities Commissions (IOSCO), the global standard setter for securities markets, released draft policy recommendations for the cryptocurrency and digital asset markets. In a major initiative designed to improve global standards of regulation of crypto-assets, IOSCO has set out recommendations regarding how clients should be protected and how crypto trading should meet the standards that apply in public markets. For more information, click here.
  • On May 22, the Federal Trade Commission (FTC) announced it would send payments totaling more than $557,000 to consumers who paid money to a Florida-based telemarketing company that allegedly promised credit card interest rate reductions. The FTC and the State of Florida sued the telemarketing company and its owners in July 2020, alleging that they charged consumers as much as $3,995 for their debt relief services, making claims that they were affiliated with major credit card companies and could save consumers thousands of dollars by securing reduced interest rates. The FTC alleges that most consumers did not see the advertised benefit from the company’s services, and were left with more debt and no measurable improvement to their credit scores. The company’s operators agreed to settlements that the court entered in November 2021 permanently banning them from the debt relief industry and requiring them to surrender assets. For more information, click here.
  • On May 22, Freddie Mac announced enhancements to its ground-breaking automated income assessment tool that allows lenders to assess a homebuyer’s income paid through direct deposit, to also include the borrower’s digital paystub data. This detailed information can help lenders calculate income faster and more precisely to improve loan quality, simplify the mortgage process and, most importantly, expand access to credit. For more information, click here.
  • On May 19, the Financial Crimes Enforcement Network (FinCEN) and the U.S. Department of Commerce’s Bureau of Industry and Security (BIS) issued a supplemental joint alert urging continued vigilance on the part of U.S. financial institutions for potential attempts by Russia to evade U.S. export controls. For more information, click here.
  • On May 18, the FTC announced that it is seeking comment on proposed changes to the Health Breach Notification Rule (HBNR) that include clarifying the rule’s applicability to health apps and other similar technologies. For more information, click here.
  • On May 18, the Office of the Comptroller of the Currency released new enforcement actions taken against national banks, federal savings associations, and individuals currently and formerly affiliated with national banks and federal savings associations. For more information, click here.
  • On May 17, the Department of Justice filed a complaint on behalf of the FTC against a health app for violating the Health Breach Notification Rule (HBNR) by allegedly sharing users’ sensitive personal information with third parties, disclosing sensitive health data, and failing to notify users of these unauthorized disclosures. For more information, click here.
  • On May 17, CFPB Director Rohit Chopra announced that the agency is currently reviewing several of its rules and guidance documents in an effort to eliminate unnecessary complexities and create more durable rules that don’t over-rely on single entities. For more information, click here.
  • On May 17, the Federal Housing Administration (FHA) announced new policies that will allow for faster payment of funds to mortgagees when they assign a Home Equity Conversion Mortgage (HECM), also known as a reverse mortgage, to U.S. Department of Housing and Urban Development (HUD). The changes permit people with FHA mortgages to submit a request for Preliminary Title Approval earlier in the process and with fewer documents. Combined, these changes will reduce the time between a loan’s eligibility for assignment to HUD and the payment of claim funds to the mortgagee. For more information, click here.
  • On May 16, the U.S. and the European Union announced that they are working more closely on sanctions as a key tool to addressing shared foreign policy goals. From April 26–28, the OFAC, the European External Action Service (EEAS), and the European Commission Directorate-General for Financial Stability, Financial Services and Capital Markets Union (DG FISMA) concluded a multiday technical meeting in Brussels. For more information, click here.
  • On May 15, the Federal Housing Finance Agency (FHFA) issued a Request for Input (RFI) on Fannie Mae and Freddie Mac’s single-family pricing framework. The RFI solicits public feedback on the goals and policy priorities that FHFA should pursue in its oversight of the pricing framework. For more information, click here.

State Activities:

  • On May 29, Texas Governor Greg Abbott signed a bill into law that will require hospitals and health care facilities to send patients a written, understandable itemized invoice prior to placing the account with a debt collector. The law is scheduled to go into effect on September 1. For more information, click here.
  • On May 18, New York Attorney General Letitia James announced a settlement with a Brooklyn-based cryptocurrency company to resolve claims that it defrauded investors. James alleged that the company charged investors “exorbitant and undisclosed fees” to store cryptocurrency in an account, despite being advertised as a free service on the company’s website. The fees charged were allegedly so high that they emptied investors’ accounts. James also alleged that the company failed to register as a commodity broker dealer for a period of time and failed to file a registration statement. The company is required to pay $508,910 in restitution to the state and provide full restitution to investors. The company will also provide monthly status updates to James, and will limit the fees charged for using its wallet services for at least five years. For more information, click here.
  • On May 19, Arizona Governor Katie Hobbs signed HB2010 into law. The bill revises sections of the state’s statutes relating to the Department of Insurance and Financial Institutions. Under the new law, a licensee can avoid a license renewal investigation by paying the prescribed fees. The bill also changes several statutory provisions related to, among other things, accounting practices and retention of records for mortgage brokers, mortgage bankers, and commercial mortgage bankers. For more information, click here.
  • On May 11, Governor Kim Reynolds signed HF675, revising various provisions of the state’s Uniform Money Transmission Modernization Act. Set to take effect July 1, the revised act eases regulatory restrictions and makes the act more congruent with similar laws enacted in other states. The act revises the definition of several terms, including the term “money transmission,” which now expressly excludes the provision solely of online or telecommunications services or network access. Additionally, the act carves exemptions from licensing for various entities and organizations, including, for example, a delayed deposit services business, as that term is defined elsewhere within the act. For more information, click here.
  • On May 8, the California Department of Financial Protection and Innovation (DFPI) released an opinion addressing whether a company’s handling of certain payments was exempt from the licensure requirement of the state’s Money Transmission Act (MTA). In response to the company’s inquiry, DFPI granted the company an exemption for the payments it receives from another company’s collection attorneys, which the inquiring company then remits to the company to which the payments are due. With respect to tax payments services offered by the inquiring company, DFPI agreed with the inquiring company that the agent of payee exemption set forth in the MTA applied to such transactions because of certain language appointing the company as the contractor’s limited agent for the sole purpose of collecting the payments. Last, DFPI further agreed that the agent of payee exemption applied to the inquiring company’s processing of payments for fees and tax payments to government entities, again based on contractual language, creating a limited agency relationship between the inquiring company and the governmental entities to which the payments are owed. For more information, click here.
  • Earlier this month, Solo Funds Inc. entered separate consent orders with California, Connecticut, and the District of Columbia to resolve allegations claiming that it disguised interest charges as tips and donations connected to loans offered through its platform. For more information, click here.

As recently discussed on our podcast here, section 1071 of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act) amended the Equal Credit Opportunity Act (ECOA) to require lenders to collect information about small business credit applications they receive, including geographic and demographic data concerning the principal owners, lending decisions, and the price of credit. The Consumer Financial Protection Bureau (CFPB or Bureau) issued its proposed rule in 2021, and after considering the over 2,500 comments it received, on March 30, 2023, the CFPB issued the massive, highly technical, and complicated Final Rule. The Final Rule and its accompanying discussion and analysis, as well as the Official Commentary totals 888 pages exclusive of the 123-page Filing Instruction Guide and numerous other documents released by the Bureau. In this first in a multi-post blog series, we will provide a high-level overview of the Final Rule.

Continue Reading Section 1071 Final Rule: An Overview

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week:

Federal Activities

State Activities

Federal Activities:

  • On May 1, the Consumer Financial Protection Bureau (CFPB) proposed a rule to implement a congressional mandate to establish consumer protections for residential Property Assessed Clean Energy (PACE) loans. PACE loans, secured by a property tax lien on the borrower’s home, are often promoted as a way to finance clean energy improvements, such as solar panels. The proposed rule would require lenders to assess a borrower’s ability to repay a PACE loan, as well as provide a framework for how these loans will be treated under the Truth in Lending Act. For more information, click here.
  • On April 29, U.S. Representative Patrick McHenry (R-NC) and U.S. Senator Cynthia Lummis (R-WY) stated their belief that President Biden will sign the first comprehensive cryptocurrency regulatory scheme into law within the next year. Speaking at the Consensus 2023 conference, Senator Lummis stated that the next installment of her bill — the Responsible Financial Innovation Act — will be presented to the Senate within eight weeks. Previously introduced in June 2022, the bill fortified its provisions regarding national security and cybercrime — a concern top regulators continue to express about digital assets. However, due to partisanship in the Senate, Senator Lummis believes her bill is unlikely to pass before the House Financial Service Committee’s bill is introduced. The committee’s bill, scheduled for completion in the next two months, will similarly create a regulatory framework for digital assets, with provisions allowing such assets to evolve from highly regulated securities into commodities. The bill additionally leaves room for assets that don’t fit neatly into either category. Regardless of which bill ultimately passes first, both policymakers remain confident that President Biden will sign a bill before the 2024 election. For more information, click here.
  • On April 28, Mastercard announced “Mastercard Crypto Credential,” a service that it says establishes a common set of standards and infrastructure to help attest trusted interactions among consumers and businesses using blockchain networks. The service’s first use case will address cross-border asset transfers, allowing digital asset wallets to be identified in compliance with the Financial Action Task Force’s “travel rule.” The travel rule requires crypto service providers to share a transmitter’s personally identifiable information to the recipient’s crypto service provider for transactions greater than $1,000. Overall, the service seeks to ensure that those interested in interacting across the Web3 environment meet defined standards for the activities they would like to pursue. For more information, click here.
  • On April 28, Venmo announced that users of the mobile payment service will offer expanded cryptocurrency-related capabilities. Beginning in May 2023, the service will allow its users to transact on public blockchains, thereby enabling users to send cryptocurrency to other blockchain participants, regardless of whether their counterparty uses Venmo or not. As part of these expanded services, Venmo also intends to implement a “crypto address QR code,” allowing users to send cryptocurrency to others to wallet addresses originating from a QR code. For more information, click here.
  • On April 28, the CFPB issued an interim final rule, amending the agency’s 2021 LIBOR transition rule. The interim final rule contains updates to reflect the subsequent enactment of the Adjustable Interest Rate (LIBOR) Act and issuance of an implementing regulation by the Board of Governors of the Federal Reserve Board System. This interim final rule will further facilitate the orderly transition of those consumer loans that currently use the LIBOR index to other indices in anticipation of the planned cessation U.S. Dollar (USD) LIBOR after June 30. For more information, click here.
  • On April 27, Federal Trade Commission (FTC) Chair Lina M. Khan appeared before the House Appropriations Subcommittee on Financial Services and General Government to discuss its FY 2024 budget request and the agency’s ongoing work. For more information, click here.
  • On April 27, the U.S. Senate Committee on Banking held a full committee hearing, titled “Oversight of the Credit Reporting Agencies.” Chairman Sherrod Brown (D-OH) described consumer credit reports as “riddled with errors.” Brown argued that medical debt “correlates with illness,” not with credit risk. In his opening statement, Ranking Member Tim Scott (R-SC) hoped that consumer financial companies continue taking “the subjective nature out of lending.” For more information, click here.
  • On April 26, the Office of the Comptroller of the Currency and the Federal Deposit Insurance Corporation issued guidance to banks to address the risks associated with overdraft protection programs. Overdraft protection programs can present a variety of risks, including compliance, operational, reputation, and credit risks. Specifically, this guidance discusses certain practices that may present heightened risk of violating prohibitions against unfair or deceptive acts or practices. The guidance also describes practices that may assist banks with managing overdraft protection program risks. For more information, click here.
  • On April 26, the CFPB issued an advisory opinion, reminding the industry that a debt collector who brings or threatens to bring a foreclosure action to collect a time-barred mortgage debt may violate the Fair Debt Collection Practices Act. According to the CFPB, the impetus for issuing the advisory opinion was “a series of actions by debt collectors attempting to foreclose on silent second mortgages, also known as zombie mortgages, that consumers thought were satisfied long ago and that may be unenforceable in court.” While prompted by activity in the mortgage space, the CFPB noted that the prohibition applies to all time-barred debt. For more information, click here.
  • On April 26, the CFPB published a report, examining the effects to consumer credit reports after the three nationwide consumer reporting companies removed medical collections under $500 from consumer credit reports on April 11. For more information, click here.
  • On April 26, Franklin Templeton, a global asset manager with over $1.4 trillion assets under management, said that the Ethereum network now supports its “OnChain U.S. Government Money Market Fund.” Specifically, the fund has implemented Ethereum’s layer 2 blockchain to “tokenize” one share of the fund into one “BENJI” token, thereby allowing faster transaction processing and share ownership recordation, while simultaneously leveraging the Ethereum network’s security. The fund, which announced its blockchain integration during Consensus 2023, invests at least 95.5% of its total assets in U.S. government securities, cash, and repurchase agreements collateralized by U.S. government securities, and seeks to provide current income consistent with preservation of shareholder capital. For more information, click here.
  • On April 26, South Korean legislators completed a first-phase review of proposed digital asset regulations that provide the nation’s Financial Services Commission with the authority to investigate financial activity related to cryptocurrencies and other digital assets. The proposed bill, which has bipartisan support, additionally implements stipulations governing the sale, storage, and trading of digital assets. The bill also strongly focuses on consumer protection measures. Under the bill’s provisions, cryptocurrency exchanges (and similar service providers) cannot commingle customer assets, must carry insurance, and must maintain adequate reserves in the event of market-related losses. The bill also imposes severe penalties for digital asset-related crimes resulting in losses, with crimes resulting in losses greater than $3.75 million being punished by a prison sentence ranging from five years to life. Notably, this legislation was announced one month after the collapse of Terra Luna, a failed cryptocurrency ecosystem whose collapse resulted in 10 South Koreans being indicted by South Korean officials. For more information, click here.
  • On April 26, the FTC, the commonwealth of Pennsylvania, and debt collection company International Credit Recovery, Inc. agreed to International Credit Recovery’s permanent ban from the debt collection industry after it engaged in a telemarketing scheme against businesses and nonprofits. For more information, click here.
  • On April 26, the CFPB, noting a rise in credit card delinquencies, released a new blog post analyzing civil judgments, the final recourse for creditors to collect on unsecured debt. According to the CFPB, civil judgments are “both common and unevenly distributed.” For more information, click here.
  • On April 26, the Texas Bankers Association and Rio Bank sued the CFPB, challenging the CFPB’s final rule on the collection of small business lending data. The CFPB’s final rule requires financial institutions to collect and provide data to the CFPB on lending to small businesses with gross revenue under $5 million in their last fiscal year. For more information, click here.
  • On April 25, a top U.S. regulatory official claimed that cryptocurrencies enable fraud and cybercrime. These comments came from CFTC Commissioner Christy Goldsmith Romero at a City Week Conference in London. Commissioner Romero added that it is “essential for governments and particularly the industry to address … the allure of anonymity,” and compliant crypto companies must be able to show they have internal controls that prevent money laundering and terrorism financing. For more information, click here.
  • On April 25, Coinbase, the sole publicly traded cryptocurrency exchange in the United States, brought a narrow action against the Securities and Exchange Commission (SEC,) requesting that the agency respond to Coinbase’s previously filed rulemaking petition. In July 2021, Coinbase asked the SEC to propose and adopt rules that would identify the application of securities laws to digital assets. To date, the SEC has not responded to the petition, prompting Coinbase to ultimately file the suit. According to the company, the suit does not seek to “instruct the agency how to respond[,]” but simply “requests that the Court order the SEC [to] respond.” Coinbase has previously stated that the lack of formalized decision-making from the agency creates uncertainty for the company, potentially prompting it to relocate to a jurisdiction with clearer regulations. For more information, click here.
  • On April 25, officials from the FTC, the CFPB, the Civil Rights Division of the U.S. Department of Justice (DOJ), and the U.S. Equal Employment Opportunity Commission (together, the agencies) issued a joint statement, warning against the potential for automated systems, including artificial intelligence (AI), used in credit decisions, housing, and employment opportunities to “perpetuate unlawful bias,” “automate unlawful discrimination,” and produce other “harmful outcomes.” To combat these perceived risks, the agencies resolve to monitor the development and use of automated systems and promote responsible innovation, while underscoring that “[e]xisting legal authorities apply to the use of automated systems and innovative new technologies just as they apply to other practices.” For more information, click here.
  • On April 24, the Department of the Treasury’s Office of Foreign Assets Control sanctioned three individuals for providing support to the Democratic People’s Republic of Korea (DPRK) through illicit financing and malicious cyber activity. The DPRK launders stolen virtual currency and deploys information technology workers to fraudulently obtain employment to generate revenue in virtual currency to support the regime and its unlawful weapons of mass destruction and ballistic missile programs. These actions have been taken in close coordination with the Republic of Korea. For more information, click here.
  • On April 24, the U.S. DOJ unsealed an indictment, charging two U.S. citizens and a South African national with conspiring to manipulate the market for HYDRO, a virtual asset created by the Hydrogen Technology Corporation. Two other individuals were also charged in the Southern District of Florida in separate charging documents for their roles in the scheme. For more information, click here.
  • On April 20, Transunion announced a new partnership that it says will bring anonymized consumer credit information to decentralized applications. The partnership between consumer credit company TransUnion and decentralized technology companies Spring Labs and Quadrata will see TransUnion’s credit data delivered to DeFi and Web3 applications through Spring Labs technology. The delivery will occur at the consumer-borrower’s request, and upon requesting the data, the user then can share the information with a decentralized application. The entire process occurs without compromising the user’s identity by utilizing Quadrata’s decentralized identity technology. The service purports to offer DeFi lenders, who lend to anonymous borrowers, the opportunity to make better decisions through the utilization of anonymized credit data, which “provide[s] lending opportunities to a new group of consumers” … “at a time “lenders are seeking to establish a more inclusive lending environment.” For more information, click here.
  • In April 2023, the U.S. Internal Revenue Service issued Notice 2023-34, which modifies Notice 2014-21 “by revising a sentence in the Background section of that Notice to remove the statement that virtual currency does not have legal tender status in any jurisdiction and to make other changes.” For more information, click here.

State Activities:

  • On April 25, California Attorney General Rob Bonta, alongside 15 attorneys general, submitted a letter, urging the FTC to strengthen its “Guides for Use of Environmental Marketing Claims” (Green Guides). States like California use the Green Guides to hold marketers accountable and protect consumers. In the letter, the AGs push for several updates to the Green Guides, which include recommending that: (1) voluntary carbon offsets should ensure a reduction in greenhouse gas emissions in addition to any reduction that likely would have occurred without the purchase of the offset; (2) the definition of “compostable” be revised to include both scientific standards and the known practical limitations of composting at scale; (3) the FTC make explicit that “recycle” is defined to mean that when a consumer properly disposes of a “recyclable” item, it is actually recycled as a matter of course; and (4) a renewable injury claim be underwritten by actual environmental benefit (e.g., marketers making renewable energy claims must procure and use renewable energy). For more information, click here.
  • On April 25, Oklahoma Governor J. Kevin Stitt approved HB1927, which provides, among other things, that any person in possession of certain motor vehicles that renders any service to the owner (furnishing storage, rental space, material, labor or skill for the protection, improvement, safekeeping, towing, right to occupy space, storage, or carriage) has a special lien due to such person from the owner for such service. For more information, click here.
  • On April 24, California Attorney General Rob Bonta filed a brief, defending the state’s Age-Appropriate Design Code Act against challenges levied against its enforcement by an online trade association. The act, which was signed into law in 2022 and modeled after United Kingdom’s Age Appropriate Design Code, requires businesses involved in trading consumers’ personal information and that offer products, services, and features likely to be accessed by children to proactively protect their young users’ information, and prohibits certain acts involving the collection and use of that information. The AG’s brief argues that efforts to block the act’s enforcement should prevail because (1) the law does not violate the companies’ first amendment rights; (2) the law is not preempted by federal law; and (3) an injunction would inflict irreparable harm on the state by preventing enforcement of a statute enacted by representatives of the people. According to the AG, “children’s childhood experience should not be for sale,” and “it’s time to elevate and protect children’s privacy and safety.” For more information, click here.
  • On April 28, New York Governor Kathy Hochul announced that the New York Green Bank, a division of the New York State Energy Research and Development Authority and the state’s clean energy and sustainable infrastructure financing entity, launched a $250 million community decarbonization fund (CDF). The CDF will provide low-cost capital to certain lenders for local clean energy and to build electrification projects, with a goal of reducing greenhouse gas emissions in disadvantaged communities. The bank has been actively supporting projects in historically marginalized communities and as of December 2022, and it had made commitments of more than $216.5 million to projects in disadvantage communities. New York Green Bank will host a webinar on May 11, 2023 at 10:00 a.m. to share more detail about the CDF, its intended purpose, and eligible recipients. For more information, click here.

Noting a rise in credit card delinquencies, the Consumer Financial Protection Bureau (CFPB or Bureau) released a new blog post analyzing civil judgments, the final recourse for creditors to collect on unsecured debt. According to the CFPB, civil judgments are “”both common and unevenly distributed.””

Specifically, the CFPB reports that civil judgments are:

  1. Almost twice as common as bankruptcies.
    • Bankruptcy filings are sometimes used as a measure of consumers struggling with debts, but the CFPB’s research shows struggling consumers are more likely to be sued by creditors than to seek bankruptcy protection.
    • According to the CFPB, consumers filing for bankruptcy protection also differ from consumers affected by civil judgments. Bankruptcy is primarily used by people with assets. In contrast, people who have a civil judgment filed against them are much less likely to have a mortgage or auto loan.
  2. Twenty times more common in some states than others.
    • Civil judgments are governed by state law. Some states prohibit wage garnishment for consumer debts, while others only protect the federally required minimum from garnishment. There are also differences across states in the cost of filing suit.
    • The CFPB found that states that protect more wages from garnishment have fewer civil judgments. But the CFPB also noted that its data suggests increasing wage garnishment protections also reduces credit card limits.
  3. More concentrated in areas with a higher percentage of Black residents.
    • The Bureau’s research found that even comparing across areas with the same delinquency rates, areas with a higher share of Black residents have more civil judgments.

Troutman Pepper will continue to monitor the CFPB’s activity in this area and report if the Bureau’s findings prompt more enforcement actions.

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week:

Federal Activities

State Activities

Federal Activities:

  • On April 21, the Federal Reserve issued initial findings from its 2022 triennial payments study, showing how consumers and businesses chose to make noncash payments via checks, different types of cards, and the automated clearinghouse. For more information, click here.
  • On April 20, the Federal Reserve announced again that it plans to discontinue its cross-border ACH payments service to Europe and Canada later this year. For more information, click here.
  • On April 18, Federal Trade Commission (FTC) Chair Lina M. Khan and Commissioners Rebecca Slaughter and Alvaro Bedoya testified before the House Energy and Commerce Subcommittee on Innovation, Data, and Commerce on the agency’s efforts to protect consumers from unfair or deceptive practices and unfair methods of competition. The hearing addressed the agency’s 2024 budget request, as well as topics focused on rulemaking authority, junk fees, robocalls, fraud, and privacy initiatives, among others. For more information, click here.
  • On April 19, the Federal Housing Finance Agency announced that it requested comment on a proposed rule, formalizing many of the agency’s existing practices and programs on fair housing and lending oversight of its regulated entities. For more information, click here.
  • On April 18, Federal Reserve System Governor Michelle Bowman delivered remarks at the Georgetown University McDonough School of Business Psaros Center for Financial Markets and Policy on evolving money and payments landscape, as well as central bank digital currencies. For more information, click here.
  • On April 17, the FTC stopped a multinational payment processing company and its CEO and chief strategy officer from serving as a facilitator for tech support scammers through credit card laundering. The defendants agreed to court orders, prohibiting them from any further payment laundering, while requiring them to closely monitor other high-risk clients for illegal activity. For more information, click here.
  • On April 17, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra said the CFPB is focusing on finding ways to increase competition and reduce costs as credit card debt continues to rise and interest rates increase. To increase competition, Director Chopra stated that the CFPB proposes to amend a 2010 Federal Reserve Board of Governors rule provision used by credit card issuers to sidestep a congressional prohibition on unreasonable or out-of-proportion penalty fees. Director Chopra explained that in a competitive market, credit card companies will compete upfront on the interest rates they charge, rather than build a business model on back-end fees. Chopra further stated that the existing loophole allows some credit card issuers to charge big fees even when a borrower is just a day late. The proposal would permit credit card issuers to charge a penalty of $8 or an amount in line with their costs. Director Chopra also stated that the CFPB is making it easier for small credit card issuers to challenge bigger players by updating the CFPB credit card database powered by a survey of credit issuers that reveals terms and pricing. Chopra explained that the upgrades to the survey and database intend to create a neutral data source that can facilitate comparison shopping, which will be especially useful for those looking to refinance their credit card debt and for small players in the market offering lower rates. The neutral data source also will help to power comparison shopping on third-party websites, rather than relying on “pay-to-play” marketing arrangements. Chopra further stated that these do not represent the CFPB’s only initiatives — the CFPB is conducting a broader review of credit card industry practices and accepting public feedback until April 24. For more information, click here.
  • On April 17, the Department of Justice filed a complaint on behalf of the FTC against a multinational payment processing company and its CEO and CSO for violating the FTC Act and the Telemarketing Sales Rule (TSR) by allegedly engaging in credit card laundering for tech support scams. The FTC’s complaint against the company (and several of its subsidiaries and an associated company) and its CEO and CSO alleges that the defendants were at the center of several offshore tech support scams, processing tens of millions of dollars in charges and giving the scammers access to the U.S. credit card network. The complaint explained that the company’s relationships with tech support scammers in which the company acquired credit card merchant accounts and then used those accounts to collect money from consumers on behalf of the scammers. The complaint further alleges that the CEO and CSO knew that their tech support clients were scammers and directly received numerous complaints about the companies. The proposed court orders impose monetary judgments of $16.5 million and also prohibit the defendants from engaging in credit card laundering through merchant accounts; require the defendants to screen and monitor any high-risk clients and take action if clients should charge consumers without authorization or violate the TSR; and prohibit the defendants from engaging in payment processing or assisting tech support companies that engage in false or unsubstantiated telemarketing or advertising. For more information, click here.
  • On April 17, CFPB Director Rohit Chopra issued a blog post on credit card debt and the CFPB’s efforts to increase competition and reduce costs. For more information, click here.
  • On April 15, the U.S. House Financial Services Committee published a draft version of a potential landmark stablecoin bill, with proposals including a moratorium on stablecoins backed by other cryptocurrencies and a request to study a central bank digital currency. The draft bill also, among other things, creates definitions for payment stablecoin issuers and requires these issuers to have reserves that back the digital assets on an “at least one-to-one basis.” The draft bill can be found here.
  • On April 14, the CFPB submitted a statement of interest to the U.S. District Court for the Southern District of Florida, arguing that the Equal Credit Opportunity Act’s (ECOA) prohibition on discrimination covers every aspect of an applicant’s dealings with a creditor, not just specific loan terms like the interest rate or fees. This statement shows that the CFPB continues to press its position for a broad view of the ECOA’s scope, notwithstanding that another federal district court recently rebuffed the CFPB’s position. For more information, click here.
  • On April 14, in a 3-2 vote with Republicans opposed, the U.S. Securities and Exchange Commission (SEC) reopened the comment period for a proposal to change the definition of an exchange and published additional information on how the agency thinks securities laws apply to crypto exchanges and decentralized finance systems. The commission believes that some crypto-asset securities trade on systems that would qualify as exchanges under the new proposal, and some systems may be decentralized finance trading systems or use distributed ledger or blockchain technology. According to the SEC, the reopened release reiterated the applicability of existing rules to platforms that trade crypto-asset securities, including so-called “DeFi” systems, and provided supplemental information and economic analysis for systems included in the new, proposed exchange definition. “I believe this supplemental release will help address comments on the proposal from various market participants, particularly those in the crypto markets,” said SEC Chair Gary Gensler. Gensler further stated that “many crypto trading platforms already come under the current definition of an exchange and thus have an existing duty to comply with the securities laws,” and “investors in the crypto markets must receive the same time-tested protections that the securities laws provide in all other markets.”

State Activities:

  • On April 20, Texas Attorney General Ken Paxton filed suit against a couple and the couple’s company, alleging violations of the state’s Deceptive Trade Practices Act. Specifically, the lawsuit alleged that the couple engaged in a $75 million deceptive scheme wherein they supposedly purchased large quantities of SIM cards from wireless internet providers, reprogrammed them, and then repackaged the equipment for resale. The couple allegedly misrepresented their relationship with the reputable wireless internet providers, inducing consumers to purchase expensive monthly internet service plans, which were interrupted when the service providers terminated the SIM cards upon detection of the unauthorized use. Many consumers were left without internet service as a result. The AG seeks a temporary injunction and a freeze of the company’s assets to preserve funds for consumer restitution. For more information, click here.
  • On April 19, New York Attorney General Letitia James released a guide intended to help businesses adopt effective data security measures. Based on the AG’s experience investigating and prosecuting cybersecurity breaches, the guide offers several recommendations to help companies avoid future security breaches. Among other things, the guide urges business to (1) maintain controls for secure authentication; (2) encrypt sensitive customer information; (3) ensure their service providers use reasonable security measures; (4) know where consumer information is stored; (5) guard against automated attacks; and (6) provide prompt and accurate notice to consumers of a data breach. Since March 2022, the AG’s office has recovered approximately $1.6 million from businesses to settle claims related to poor cybersecurity. For more information, click here.
  • On April 19, the California Department of Financial Protection and Innovation announced it issued desist-and-refrain orders against five entities to stop fraudulent investment schemes tied to artificial intelligence. The orders found that the named entities and individuals violated California securities laws by offering and selling unqualified securities and making material misrepresentations and omissions to investors. The entities solicited funds from investors by claiming to offer high-yield investment programs that generate incredible returns by using AI to trade crypto-assets. As part of their solicitations, they used multilevel marketing schemes that reward investors for recruiting new investors. For more information, click here.
  • On April 18, Arizona Attorney General Kris Mayes announced the resolution of an administrative complaint against a mortgage company for alleged violations of the state’s Fair Housing Act (AFHA) based on sexual orientation. The AFHA prohibits sex-based housing discrimination, including discrimination based on sexual orientation and gender identity. As a part of the settlement, the company agreed to, among other things, pay monetary damages to the aggrieved parties. Additionally, the company agreed to rectify credit requests at issue and consented to injunctive relief, which included the company’s agreement not to engage in discrimination or retaliation of any kind against any person. For more information, click here.
  • On April 17, New York Superintendent of Financial Services Adrienne A. Harris announced that the New York State Department of Financial Services (DFS) adopted a final regulation, establishing how companies holding a DFS-issued BitLicense will be assessed for costs of their supervision and examination. The adopted regulation effectuates a New York State FY23 Budget provision, giving DFS the authority to collect supervisory costs from licensed virtual currency businesses similar to other DFS-regulated licensees. This regulation would allow the DFS to continue adding top talent to its virtual currency team to maintain efficient and effective regulatory oversight. For more information, click here.

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