In a speech at the Consumer Bankers Association, CFPB Deputy Director Steve Antonakes discussed the nonbank segments of the financial services industry where the CFPB recently has expanded its supervision, including debt collection, student loan servicing, and large nonbank auto lenders.

Antonakes cited the receipt of more than 20,000 consumer complaints in March 2014 as

On March 27, 2014, the Federal Communications Commission (“FCC”) issued two declaratory rulings regarding the definition of “prior express consent” under the Telephone Consumer Protection Act (“TCPA”).  In the first ruling, Cargo Airline Association obtained an exemption under the TCPA’s “prior express consent” restriction on autodialed and prerecorded telephone calls and text messages to wireless

Earlier today a bipartisan bill was introduced into the US House of Representatives which would require the CFPB to create an advisory panel of small financial services companies similar to other boards the Bureau has created.  The Bureau of Consumer Financial Protection Small Business Advisory Board Act, introduced by Rep. Robert Pittenger, R-N.C., and

On Thursday, March 21, 2014, the Eastern District of Pennsylvania in Dominguez v. Yahoo!, Inc., held that Yahoo did not violate the Telephone Consumer Protection Act (TCPA) because Yahoo’s SMS system could not “randomly or sequentially generate telephone numbers.” The Dominquez court is the most recent to weigh in on one of the most

Consero’s 2014 Financial Services and Insurance Litigation Forum will be held May 18-20, 2014 at the Trump National Doral Miami in Miami, FL. Join Troutman Sander’s lawyer, Ashley Taylor at the forum. Consero’s 2014 Financial Services and Insurance Litigation Forum will address current and looming legal and business challenges faced by today’s Chief Litigation Officers

On February 11, 2013, a panel of the Court of Appeals for the Ninth Circuit rejected the argument of a class of credit cardholders that certain fees imposed by their card issuers were unconstitutional. Their class complaint alleged violations of the National Bank Act (“NBA”) and Depository Institutions Deregulation and Monetary Control Act (“DIDMC”). The

On Thursday, February 27, 2014, the Consumer Financial Protection Bureau (CFPB) encouraged credit card companies to offer consumers their credit scores for free online and in monthly statements – a practice that several issuers have already begun in an effort to distinguish their products in the industry. The CFPB recently sent letters to the nation’s

On January 27, 2014, the Consumer Financial Protection Bureau (CFPB) published a three-page consumer advisory to help consumers protect themselves in the wake of the recent breaches of payment card and other data.  The advisory encourages card holders to submit complaints about issuers’ inadequate responses to disputes related to data breaches.  It also contains information

On December 23, 2013, a large credit card company was ordered by the Consumer Financial Protection Bureau (CFPB) and other federal agencies to pay $75 million in restitution and penalties based on allegations of a variety of illegal practices, including unfair billing and deceptive marketing of add-on products. The CFPB alleged that the company misled