The Financial Institutions Regulatory Authority proposed rule amendments to the Securities and Exchange Commission seeking to increase the minimum fees assessed by FINRA in arbitration cases where registered/licensed representatives, such as brokers and other securities industry professionals, aim to have customer complaints and other information expunged from their Central Registration Depository (“CRD”) records.

The CRD,

On February 4, the Federal Communications Commission issued seven letters to certain United States phone companies that provide gateway service for international robocalls into stateside networks, directing them to cooperate in tracing back those calls. The companies are used as gateways into the United States for robocalls that originate overseas; thus, are uniquely situated to

Recently, the Consumer Financial Protection Bureau released its Supervisory Highlights, No. 21 (Winter 2020) (“the Report”). The Report discusses findings related to many of the CFPB’s examinations regarding debt collection, mortgage servicing, payday lending, and student loan servicing that were completed between April and August 2019.

Key takeaways from the Report are as follows:

Debt

Hospitals are becoming increasingly aggressive in attempts to collect on medical bills, with hospitals around the country initiating thousands of lawsuits against indebted patients. Debtors can actually find themselves in jail, whereas other patients can find themselves filing for bankruptcy due to an influx of medical bills.

In early February, the House Committee on Ways

The United States District Court for the District of Idaho in Dorfman v. Albertson’s, LLC recently granted a Telephone Consumer Protection Act defendant’s motion to deny class certification – not once, but twice – based on the emergency purposes exception to TCPA liability. This exception does not require prior consent to receive autodialed calls or

A recent Fair Debt Collection Practices Act case in Michigan illustrates the importance of attention to detail when operating in a heavily regulated business space such as debt collection. The case is Loewe v. Weltman, Weinberg & Reis Co., L.P.A., from the United States District Court for the Eastern District of Michigan. You can

On January 16, the National Institute of Standards and Technology released Version 1.0 of its Privacy Framework: A Tool for Improving Privacy through Enterprise Risk Management. NIST’s Privacy Framework is a tool meant to aid organizations of all sizes in managing privacy risks without regard to any particular technology, sector, law, or jurisdiction.

Purpose

The U.S. Chamber of Commerce and a number of other groups that represent financial institutions, health care companies, insurance companies, and retail outlets sent a letter to Secretary of the Federal Communications Commission Marlene H. Dortch on February 5, asking the FCC “to clarify expeditiously” the definition of an automatic telephone dialing system under the

On January 27, Judge Pamela K. Chen of the United States District Court for the Eastern District of New York denied a defendant debt collector’s motion to dismiss. Plaintiff Olga Madorskaya filed a lawsuit, individually and on behalf of a class, against Frontline Asset Strategies, LLC, claiming that a debt collection notice misrepresented the amount