Photo of Cindy D. Hanson

Consumer finance clients trust Cindy’s experience and skill to resolve their most challenging cases. Focused on class action defense, Cindy has handled numerous FCRA cases and is the point of contact for consumer protection defense.

Session: Matching: Beyond the Basics
Date & Time: 4/19/2021 2:30 – 3:00pm ET

Please join Troutman Pepper attorney’s David Anthony, Cindy Hanson, and Tim St. George for the virtual PBSA Mid-Year Legislative & Regulatory Conference. They will be hosting a presentation titled, “Matching: Beyond the Basics” on April 19, 2021 from 2:30 –

The Supreme Court of Arkansas ruled in favor of the Professional Background Screening Association (“PBSA”) against the Clerk of the Court of Benton County, Arkansas, Bentonville Division, holding that background screeners’ record requests are not requests for compiled information for purposes of Arkansas Supreme Court Administrative Order Number 19 (“Order 19”), and therefore not subject

A group of state attorneys general, led by New York A.G. Letitia James, are attempting to stop the Office of the Comptroller of the Currency (“OCC”) from implementing its new True Lender Rule that is now in effect. The state attorneys general allege that by implementing the Rule, the OCC is once again fostering

The Supreme Court granted cert in Ramirez v. TransUnion LLC to consider “whether either Article III or Rule 23 permits a damages class action where the vast majority of the class suffered no actual injury, let alone an injury anything like what the class representative suffered.” This development is a welcomed opportunity for clarity in

November 11, 2020

2:00pm ET

Experienced Troutman Pepper attorneys, David Anthony, Cindy Hanson, Alan Wingfield, and Tim St. George, will take a close look at the nitty-gritty of the practical side of credit reporting during the COVID-19 pandemic and economic downturn. We will cover guidance from the Consumer Data Industry Association

October 26, 2020, marks the 50th anniversary of the Fair Credit Reporting Act (FCRA, 15 U.S.C. § 1681, et seq.), which along with the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, Section 5 of the Federal Trade Commission Act, and the Truth in Lending Act, forms the foundation of federal consumer rights law

In Johnson v. NPAS Sols., LLC, No. 18-12344 (11th Cir. Sep. 17, 2020), the Eleventh Circuit (the “Court”) found a series of errors in an order entered by the Southern District of Florida approving the settlement of a class action alleging violations of the Telephone Consumer Protection Act. Significantly, the Court invalidated the

In Odom v. ECA Mktg., No. 5:20-cv-00851-JGB-SHK (C.D. Cal. Aug. 20, 2020), the Central District of California (the “Court”) permitted a claim for willful violation of the Telephone Consumer Protection Act (“TCPA”) to go forward even though it is undisputed that the plaintiff received only a single marketing call.

The plaintiff, Ryan Odom, alleges

September 29, 2020
2pm – 3pm ET

Join us on Tuesday, September 29th as a panel of Troutman Pepper class action litigators examine recent developments in class action litigation in 2020 and provide insights on what the future holds. The panel will dive into the major decisions that were rendered this past year, and explore

The Middle District of Pennsylvania recently held that including line items for interest and fees in a debt collection letter when no interest or fees are sought does not violate the Fair Debt Collections Practices Act (“FDCPA”).

In Reyes v. Associated Credit Servs., No. 1:19-CV-01670 (M.D. Pa. July 6, 2020), the plaintiff received a