In this episode of Unauthorized Access, Kamran and Sadia welcome Tony Kirtley of Secureworks. Tony discusses the emotional response to a ransomware attack, particularly how the emotional response mirrors the Kübler-Ross five stages of grief. Tony also shares how the sooner organizations reach the fifth stage of “acceptance” — the sooner they can make rational and pragmatic decisions in the incident response process.

Transcript: Get Me Off This Ride: Understanding the Emotional Rollercoaster After a Ransomware Attack (PDF)