On July 24, 2019, and for the second time this year, Troutman Sanders attorneys, Maryia Jones and Stephen Steinlight, will lead a webinar by Lorman Educational Services entitled, “Collection Disputes: A Good Defense Is the Best Offense.”

The credit and collection industry remain under an increased scrutiny from regulators and a target of the aggressive consumer bar.  In 2018 and continuing into 2019, courts across the country issued a number of seminal decisions with significant impact on the industry and, in particular, the use of technology in collections. This information in this webinar is critical to understanding the hot-button issues facing the industry, including commonly brought claims under the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and Fair Credit Reporting Act. This webinar topic will analyze potential strategies for defending against such claims brought on a class basis, and will help credit and collection professionals to assess their policies and procedures for compliance and identify areas of potential exposure. Attendees can expect to gain valuable knowledge necessary to mitigate the risks of litigation and enforcement actions.  The presenters will also share their experiences from the frontlines in the courtrooms in defending these statutory claims.

This live webinar is designed for attorneys, credit and collection managers, presidents, vice presidents, business owners and managers, insurance professionals, lending professionals, bankers and accountants.  Credit for CLE is available

Sign up for webinar here.