August 27, 2020
9:00am PT/12:00pm ET

Consumer counterclaims present a frustrating dilemma and tough strategic choices for debt collectors. Essentially required to bring most collection actions in state small claims courts, debt collectors routinely find themselves defending counterclaims, including federal claims before elected judges and state court juries. This webinar will examine common threatened and filed state court counterclaims, strategies for handling counterclaims, practical differences between counterclaims and affirmative claims, procedural considerations and practical strategies to deal with consumer counterclaims.