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2020 was a transformative year for the consumer financial services world. As we navigate an unprecedented volume of industry regulation, Troutman Pepper is uniquely positioned to help its clients find successful resolutions and stay ahead of the compliance curve.

In this report, we share developments in 2020 on consumer class actions, background screening, bankruptcy,

On September 4, 2020, the Centers for Disease Control and Prevention (CDC) issued a new Order, entitled “Temporary Halt in Residential Evictions to Prevent the Further Spread of COVID-19.” The Order is effective nationwide through December 31, 2020 and creates the most wide-spread COVID-19 eviction moratorium to date.

Under the CDC’s Order, “a

Effective June 29, 2020, Colorado has enacted a new law implementing a temporary moratorium on “extraordinary” debt collection activities and exempting certain property from levy and sale under a writ of attachment or execution. The bill was signed into law by Governor Jared Polis as part of a package of bills passed to help Colorado

There is no shortage of legislation to address the coronavirus (“COVID-19”) pandemic and the emerging contact tracing applications. In late April 2020, Republican senators introduced a bill called the COVID-19 Consumer Data Protection Act that aims to provide consumers more transparency, choice, and control over information collected in connection with COVID-19. Then, in May, Democrats

On May 26, Iowa Governor Kim Reynolds signed a new proclamation continuing the coronavirus (“COVID-19”) Public Health Emergency until June 25, 2020, but lifting a moratorium on evictions, foreclosures, and certain debt collection activities effective May 28.

On April 27, Reynolds issued an extensive proclamation that, among other things, suspended evictions and foreclosures and instituted

The United States Court of Appeals for the Fifth Circuit recently held that certain letters seeking collection of time-barred debt by using “ambiguous offers and threats with no indication that the debt is old, much less that the limitations period has run, misrepresent the legal enforceability of the underlying debt in violation of” the Fair

On May 13, the Consumer Financial Protection Bureau released two new FAQ documents outlining responsibilities of certain financial firms during the coronavirus (“COVID-19”) pandemic, and a statement regarding billing error responsibilities of credit card issuers and other open-end non-home secured creditors.

The first new FAQ document is entitled, “The Bureau’s Payments and Deposits Rules FAQs

On April 30, a group of senators announced their plan to introduce the “COVID-19 Consumer Data Protection Act” (the “Act”). The Act would cover the collection and use of personal geolocation, health, and proximity data, and provide measures to hold businesses accountable to consumers if they misappropriate personal data to fight the coronavirus

The Consumer Financial Protection Bureau has released a video, available here, providing non-filers of federal tax returns with guidance to receive their economic impact payments, authorized by the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) in response to the coronavirus (“COVID-19”) health crisis.

The video notes that most people who qualify for